Signum Cloud access and RGBW LED

English
1

Hi!
I have a question about Signum V1. I have configured it completely with Home Assistant, but the cloud access is not working. I have enabled cloud access in Settings > Signum Cloud > Activating Cloud Access. However, when I go to Settings > System, it says beneath “network” that external access is disabled and clicking on Network gives me a blank screen. I have tried resetting the system via Home Assistant, but it did not work. I started with a completely empty Signum, and nothing was set up beforehand. Can someone help me with this issue?

I have an other question: How can I combine four different entities of RGBW LED strips connected to a VMB4DC into one lamp? I used MQTT and the Mosquito broker to write my own YAML in a previous HomeAssistant setup with an Asus Tinker Board, but this feature is disabled in Signum. Is there another way to create an RGBW lamp?

2

Hi, can you contact our help desk at https://help.velbus.eu/ with your Signum ID. Most likely this means that firewall or specific networks don’t allow communication with our cloud service. We can take a look in your situation.

We currently have that feature on our backlog but it is not implemented so far.