Does the transfer fail for all modules or only for a particular module? If only for one module, please specify the type and build so we can verify.
Were you reading or writing?
Did you set a terminator on one of your modules? If so, where?
Please also check your wiring, check that everything is connected properly and that the terminator is set correctly, because in 99% of cases this is a wiring problem.
Please make absolutely sure that everything is wired properly, disconnect and reconnect if necessary. The led on the USB interface will also be on if BUS L and BUS H are not connected properly.
Try a basic setup with your VMBRSUSB, and one VMB4PD. Put the terminator on the USB interface.
Start a new project in VelbusLink, perform a scan (to get the correct build number), and read all memory.
Try reading one module at a time if you have multiple modules, to exclude problems with only one module
(Also, don’t use the USB and RS232 sides at the same time, but I doubt that this is the case…)